Washington Metropolitan Area Transit Commission



WASHINGTON METROPOLITAN AREA TRANSIT COMMISSION
Carrier Complaint Form



Use this form to file a complaint about a WMATC licensed carrier or a carrier operating between points between in the Metropolitan District. The Metropolitan District includes: the District of Columbia, Montgomery and Prince George's Counties (MD), Fairfax and Arlington Counties (VA), the cities of Alexandria and Falls Church (VA), and Dulles International Airport. If your complaint concerns a taxicab, use WMATC's interstate taxicab complaint form instead.




Complainant Name

First Name (*)

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Last Name (*)

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Complainant Address

Address (*)

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Apt./Suite

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City (*)

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State (*)

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Zip code (*)

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Country

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Daytime Phone Number

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Email (*)

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Carrier Information (Provide as much information about the carrier as you can, including the WMATC Number, if any. Missing information may prevent the Commission from identifying the carrier and resolving the complaint.)

Carrier Name

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WMATC Number

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License Plate

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Vehicle Description

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Incident Information

Incident Date (*)

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Incident Time (*)
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If you were a driver or pedestrian, provide the incident location.

Incident Address or Intersection

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City

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State

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If you were a passenger, provide the trip origin and destination.

Origin Address

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City

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State

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Destination Address

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City

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State

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Reason for Complaint (*)

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Scan and attach any contracts, invoices, receipts, or other documents supporting your version of events.

Attachments can only be in a pdf format.
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